Posts

Showing posts with the label Amazon reviews and ratings

How to improve seller rating on Amazon?

Image
Potential buyers usually glance through seller rating before making the purchase decision. Seller rating that is equal to 4, has higher chances of initiating purchase decisions. If the seller rating is low, then the potential buyer may even move to another seller who is selling the same product as yours. This way you will miss out on a sales opportunity. To improve  Amazon seller rating , always aim to delight the customers by providing best of the best purchase experiences Sell only good quality products A good quality product is what a customer expects. Delivering a good quality product can leave the customer satisfied with the purchase experience. This way they will provide good rating for your product and sales service. Provide clear and well-defined product description When a customer goes through the product page, he/she will develop a mental picture of the product. And if a received product is different in size, color or material when compared to the de...

How to Improve Your Amazon Seller Feedback Ratings & Reviews?

Image
As an Amazon seller, it is quite important that you receive  positive feedback ratings and review  for your products. This will help you understand what customers actually feel about your products. It will also assist you in getting new customers for your products. If you are a new seller, you might find this a bit of a challenge. But, there are some simple steps like the ones given below that you can follow to improvise on your Amazon seller rating. Answer Customer Queries Fast Remember, no concern of your customer is so silly to be ignored. You must please all your customers, irrespective of the number of times they have bought products from you. Take that extra effort to answer any query that a customer may have. While you may not be able to respond to a customer immediately, do get back to him or her as soon as possible. It is ideal to have a turnaround time of 24 hours. This can go a long way in improving your relationship with the customer and thereb...

Tips for Amazon Sellers to Increase their Sales

Image
Are you an Amazon seller who is planning to take your business to the next level? Growing online is getting competitive every day. Just like all other business, key to grow your  Amazon  business is understanding your customers. But how can you really get to know your customers, when they aren’t providing reviews and ratings. Clever move on your reviews and ratings When it comes to Amazon, it is said that only 5 to 8% of buyers, leave a review. There are certain unfortunate cases where you leave a buyer with an unsatisfied purchase experience, and 90% of the unsatisfied customers tend to leave a negative review that can let down your seller reputation and futuristic sales. This situation is crucial and how you respond to it is important. It is healthy to professionally communicate with your customers, understand the issue and fix it as early as possible. Once they know that you really care about them, they are more likely to change their  negative...