Insight Mailer

Know how to ask: There are a few things you need to consider when requesting feedback from customers. You cannot directly jump in and send an email asking them to leave feedback. First, you need to establish a rapport with them. You can start your conversations by communicating to them about their shopping Experience: For example, Hi Alex, Thank you for your recent Amazon order (Product name; Order Number) I would like to get in touch with you, to understand if you are completely satisfied with your order. If you notice any issues with packaging or shipping, get in touch with us. We are here to fix the issue as early as possible. Secondly, you can send an  email requesting them to leave feedback For example, Hi Alex, If you are happy about the product packaging and shipping, Can you spend a few seconds to leave feedback here? ( Feedback Link) Additionally, let them know that their feedback means a lot to you For example, Can you spend a few seconds...

Potential buyers usually glance through seller rating before making the purchase decision. Seller rating that is equal to 4, has higher chances of initiating purchase decisions. If the seller rating is low, then the potential buyer may even move to another seller who is selling the same product as yours. This way you will miss out on a sales opportunity. To improve  Amazon seller rating , always aim to delight the customers by providing best of the best purchase experiences Sell only good quality products A good quality product is what a customer expects. Delivering a good quality product can leave the customer satisfied with the purchase experience. This way they will provide good rating for your product and sales service. Provide clear and well-defined product description When a customer goes through the product page, he/she will develop a mental picture of the product. And if a received product is different in size, color or material when compared to the de...

Every seller aspires to get more and more  positive feedback and reviews. And it is truly achievable if you follow a few best practices. List your product accurately You will get positive reviews when you had met customer expectations. With Amazon, you can only provide a virtual representation of the product. You cannot provide the touch and feel of the product. So it is very important to accurately list your product contents. Develop a keyword-rich product title and description. As product title is the first thing that catches the eyes of the customers, it is important to provide important pieces of information in the title. Most of the buyers read out entire product description before making a purchase. So, it is advisable to mention all the details of the product like colour, appearance, material, and size. Images and videos with perfect resolution can give a better virtual representation of the product. All these sets expectations in the customer’s mind and ...

As an Amazon seller, it is quite important that you receive  positive feedback ratings and review  for your products. This will help you understand what customers actually feel about your products. It will also assist you in getting new customers for your products. If you are a new seller, you might find this a bit of a challenge. But, there are some simple steps like the ones given below that you can follow to improvise on your Amazon seller rating. Answer Customer Queries Fast Remember, no concern of your customer is so silly to be ignored. You must please all your customers, irrespective of the number of times they have bought products from you. Take that extra effort to answer any query that a customer may have. While you may not be able to respond to a customer immediately, do get back to him or her as soon as possible. It is ideal to have a turnaround time of 24 hours. This can go a long way in improving your relationship with the customer and thereb...